Order to cash (OTC or O2C) is a set of business processes that involve receiving and fulfilling customer requests for goods or services. Students will learn to receive and fulfil customer requests in this course.
Oracle Order to Cash Lifecycle covers the entire order process flow which includes Order Management to Cash Receipt. It gives an overview of the processes involved in taking an order from its inception to its fulfillment and cash receipt. This Course covers all the main areas of Oracle Order-To-Cash flow which include Inventory Management, Order Management, Pricing, Shipping, and Interfaces with Receivables.
The Audience of this course is those who have some Order process background, Business Analysts, IT management and Staff, End Users, Functional Implementers, Project Managers, Students with any Major and also those who want to become Oracle functional consultants. Oracle Functional Courses require no prior Oracle training or experience.
The topics included in this course are:
In this course students will learn about the process in which taking customer sale order via different sales channel like email, internet, sales person, fax or by some other means like EDI, and then fulfilling the order, shipping, logistic and then generating an invoice and collecting payment for that invoice and then receipt. The further categorization into sub-process are: