Digital Quotient Enhancement

Recent developments in the ICT (Information & Communication Technologies) have brought unprecedented modifications in our life cycle. In addition to the traditional physical world; we have now a regular interaction with the Digital World and Cyber Space.
Course Info

Recent developments in the ICT (Information & Communication Technologies) have brought unprecedented modifications in our life cycle. In addition to the traditional physical world; we have now a regular interaction with the Digital World and Cyber Space. Digitization of our Social, Financial, Educational and Business systems is happening so fast that our interaction with Digital World is growing day by day.


This Course aims to improve the digital quotient of participants by focusing on digital literacy. Topics such as the digital context, search and search optimization, social media, online reputation management, ethical online conduct, online collaboration and workflow tools, and decision-making regarding the choices of various online platforms.

Course Format:

The course will follow a mixed format, containing structured lectures as well as workshop- orientated lectures. Assessments will test the mastery of the learning outcomes listed in this document. It is essential that students complete all the allocated pre-readings/workshop preparation assigned for each session.

Application of Computers:

  • Within the last 3 decades, computer has been recognized as the most life changing and successful invention solving problems in human life. Today, everywhere you find applying computer usage. Look at educational sector, health, transportation, or communication sector, we can see the influence and application of computer.
  • It's difficult to survive a business without adopting computer usage either directly or indirectly in this modern world.
  • Digitalization is more rapidly influencing the Educational systems and transforming them into Smart Education. However, there is an ever widening gap between the contemporary Students and their Teachers. Students have an entirely different and widespread interaction, understanding, attitude and interface with the Digital World.
  • Whereas, their Teachers and Parents are trailing behind. Keeping in view the tremendous capabilities of our new generation and their compatibility with the Digital World; there is dire need to improve the Digital Quotient of their teachers. It will create more conducive environments for the new generation and rapidly transform to smart education.

Virtual Class Room:

The course delivery is strongly supported by the Virtual Class Room. Additional information, pre- reading, case studies, lectures slides and discussion forums are available on the Virtual Class Room and will be used as required. All assignments must be submitted online by due time on the due dates as indicated on the Virtual Class room. All assessments are conducted on the Virtual Class room and students must take care to follow the instructions very clearly for completion and submission. If you experience any problems with the virtual Class room. Please email for support during working hours.


Students are expected to be fully prepared (reading all articles and textbook chapters) for each class as set out in the detailed schedule. Please note that students will not be required to memorize facts, but rather interpret and apply the content within the context of a particular business environment.

Class Session:

Content presented will not be limited to the content covered in the prescribed readings. Emphasis will be placed on practical and/or managerial implications that may venture beyond the theory covered in the articles and cases. The emphasis will be on participation and direct involvement by the course participants, sharing their experience with their peers - one of the cornerstones of learning.

Case studies will enable participants to further explore a particular topic, expanding on the material covered in the prescribed reading. The lecturer will act as a facilitator to ensure full participation and complete exploration of the particular topic. It will thus be expected from every participant to prepare for these discussions.

Class Attendance:

Class attendance is compulsory; however, it is acknowledged that unforeseen circumstances may impact on a student’s ability to attend a particular class session. Students are allowed to miss a maximum of two of the eight (25%) contact sessions for the module due to unforeseen circumstances. Where a student misses more than 25% of the classes within a module, they will not be allowed to partake in module assessments and will be required to repeat the entire module with all forms of assessment. Kindly note that any missed classes places the onus for the learning that took place as well as any administrative arrangements on the student. No lecturer is required to meet with a student or communicate with a student about any content missed due to non-attendance of class.

Technology Platform and Internet access:

Students that attend classes online (where available) will be required to have Google Chrome as Internet browser installed. Kindly note that the some plugins may be required to be installed for the browser and that students need to make timeous arrangements with their employers IT support desks to install the correct versions as well as plugins.

Students that attend classes online need access to Broadband internet of at least 2Mbps (fixed line) or 4G (mobile). Although the lectures could be accessed from 1Mbps fixed lines and 3G mobile connections, it is not advised and quality of service cannot be guaranteed.

Students that attend lectures in class have to be able to collaborate with the rest of their group that will not necessarily be in the classroom. In order to do this they will require a smartphone, tablet computer or laptop to be used in the classroom.

Lessons about DQ:

  • Getting The Strategy Right: Participants must think carefully about the strategy available to them. So they can get the strategy RIGHT!
  • Capabilities at Scale: Your success depends on the ability to invest in relevant digital capabilities that are well aligned with strategy – and to do so at scale.
  • A Fast, and Agile Culture: While technical capabilities – such as big data analytics, digital content management, and search-engine optimization – are crucial, a strong and adaptive culture can help make up for a lack of them.
  • Education and Talents: Schools need to align their organizational structures, talent development, funding mechanisms, and key performance indicators (KPIs) with the digital strategy they’ve chosen.